The Microsoft Dynamics 365 customer engagement application allow organizations to establish and build meaningful relationships with customers, employees and other stakeholders. It helps you keep track of accounts, nature leads , establish business process and manage customer cases. Though the application comes ready to use, you can customize the application to suit your needs using power apps, business process flows and automation to improve productivity and increase sales.
The Dynamics 365 customer engagement includes the following
- Dynamics 365 for Sales
- Dynamics 365 for Marketing
- Dynamics 365 for Field Service
- Dynamics 365 for Customer Service
- Dynamics 365 for Project Service Automation
- Microsoft PowerApps
These applications allows you to
- Establish and follow business process, giving your employees and sales team established process to close sales faster, resolve customer cases across your entire organization
- Manage your customers, leads, or create accounts faster, anywhere, anytime on any device
- Integrate the application with office 365, and move your data to work or excel and vise versa
- Designed custom solutions, set up automation and process flows to improve productivity, increase sales and manage your customers
- Establish portals for your customers, employees or stakeholders to get access to their data in timely fashion.
Danquah Group can work with you to implement, configure, customize the application to suit your needs. We can also design, develop and implement custom solutions to help you maximize your investments in the applications.
If you want to learn more about how to how we can help you transform your business or interested in industry resources, fill out the form.